Shipping policy

1. General Information

This Shipping Policy explains how MixBse processes, handles, and delivers orders placed through our website.

By placing an order, you agree to the terms outlined in this policy.

2. Provider Information

MixBse

Address: 1101 S Cleveland Ave, Pierre, SD 57501, United States
Phone: +1 505-723-2414
Email: support@mixbse.shop

3. Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Processing times may be extended during holidays, promotions, or high-demand periods.

4. Shipping Time

Estimated delivery times:

  • United States: 5–12 business days
  • International: 7–20 business days

Delivery times are estimates and may vary depending on carrier and destination.

5. Shipping Confirmation

Once your order is shipped, you will receive a confirmation email with tracking information.

6. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Destination
  • Weight and size of the package
  • Shipping method

7. Delivery Delays

Delays may occur due to:

  • Carrier issues
  • Customs processing
  • Weather conditions
  • External factors beyond our control

We are not responsible for delays caused by third parties.

8. Incorrect Address

Customers are responsible for providing accurate shipping details.

We are not responsible for orders shipped to incorrect or incomplete addresses.

9. Lost or Stolen Packages

We are not responsible for packages marked as delivered but later reported lost or stolen.

10. Customs, Duties, and Taxes

For international orders:

  • Customers are responsible for customs duties and import taxes
  • These fees are not included in product or shipping costs

11. Order Changes and Cancellations

Orders can only be changed or canceled within 12 hours after purchase.

After that, changes may not be possible.

12. Contact

MixBse

📍 1101 S Cleveland Ave, Pierre, SD 57501, United States
📞 +1 505-723-2414
📧 support@mixbse.shop